| Please note that technical support is not free unless specifically related to hosting services, or with hosting reseller services. We will however respond to all inquiries. Please first check the faq page and the message forums for answers that may already be there. |
| Support Options |
Scope and Purpose |
Turnaround Time |
| Message Forums |
The message forums are the first resort for most technical questions. They are visited by our webmaster community and contain a wealth of resources. |
2-24 hours |
| Email |
For issues that involve billing issues, server management and related items, you can address your inquiry to webmaster@vivhost.net. |
1-8 hours |
| MSN Messenger |
For more urgent issues that require immediate attention, MSN Messenger ID peamasii@hotmail.com (do not use for email!). |
immediate during office hours (CEST) |
| Mobile SMS |
Also urgent issues only, SMS to +31.6.30083726 |
immediate during office hours (CEST) |
| Mobile Email |
Urgent issues only mobile email to eddiem@imail.nl please limit your message to 100 characters this is going to a mobile phone! |
immediate during office hours (CEST) |
